Product Technical Analysis Jobs in Bangalore - Zycus InfoTech
Product Technical Analysis
Zycus InfoTech
Expired
Posted: 06 Mar 23
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Work on being a part of a 24/7 support team supporting Zycus's source-to-pay procurement suite
2. Work on being the first point of contact for customers having queries/issues related to Zycus products
3. Work with the technical account management team to ensure deliverables are on-time
4. Increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & the customer side to achieve customer satisfaction
5. Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance customer experience, reduce manual efforts and suggest new processes
6. Work with customers and internal stakeholders while participating and facilitating testing including user acceptance testing
7. Evaluate and suggest innovative solutions and workarounds for customer requirements
8. Work efficiently on, Zycus products configuration, incident management tools, MS-Excel, etc.
9. Provide a strong technical understanding of the Zycus product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer's business needs
1. Work on being a part of a 24/7 support team supporting Zycus's source-to-pay procurement suite
2. Work on being the first point of contact for customers having queries/issues related to Zycus products
3. Work with the technical account management team to ensure deliverables are on-time
4. Increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & the customer side to achieve customer satisfaction
5. Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance customer experience, reduce manual efforts and suggest new processes
6. Work with customers and internal stakeholders while participating and facilitating testing including user acceptance testing
7. Evaluate and suggest innovative solutions and workarounds for customer requirements
8. Work efficiently on, Zycus products configuration, incident management tools, MS-Excel, etc.
9. Provide a strong technical understanding of the Zycus product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer's business needs
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
are from Bangalore, Mumbai and neighboring cities
have relevant skills and interests
Perks
Number of openings
4
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1698432
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Zycus InfoTech
Zycus is a pioneer in cognitive procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its source to pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
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