Quality Analyst BPO Jobs in Chennai - India Pvt Ltd
Quality Analyst BPO
India Pvt Ltd
Expired
Posted: 18 Mar 22
Job Description
Quality Analyst - BPO (1 to 3 years)
- Should have minimum of 1 to 3 years of experience as BPO Call center Quality Analyst
- Should have relevant supporting documents for 5 years as BPO Call center Quality Analyst
- Developing Evaluation Programs
- Keeping track of the key industry trends
- Monitoring Customer Interactions
- Calibration Sessions
- Utilization of Technology
- Training and Coaching
- Compliance Monitoring'
- Driving Innovation and Optimizing Processes
- Competition Analysis
- Agent Engagement
- Revenue Growth
- Improving Overall Contact Centre Efficiency
Salary : 10k to 20k
Location : Chennai
- Should have minimum of 1 to 3 years of experience as BPO Call center Quality Analyst
- Should have relevant supporting documents for 5 years as BPO Call center Quality Analyst
- Developing Evaluation Programs
- Keeping track of the key industry trends
- Monitoring Customer Interactions
- Calibration Sessions
- Utilization of Technology
- Training and Coaching
- Compliance Monitoring'
- Driving Innovation and Optimizing Processes
- Competition Analysis
- Agent Engagement
- Revenue Growth
- Improving Overall Contact Centre Efficiency
Salary : 10k to 20k
Location : Chennai
Job Particulars
Role bpo telecaller
Education Diploma, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1453743
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address Ambattur , Guindy , Perungudi , Sholinganallur , Velachery
State Tamil Nadu
Country India
About Company
India Pvt Ltd
Jobs By Location
Chennai
Noida
Bangalore
Pune
Delhi
Kolkata
Mumbai
Gurgaon
Hyderabad
Ahmedabad
Others also searched for
Job & career videos Subscribe
