Quality Associate Jobs in Noida - Aerolith business pvt. ltd.

Quality Associate
Aerolith business pvt. ltd.
Noida(Sector 62, Noida )
16000 - 22000 Monthly
Aerolith business pvt. ltd.
Last Date 27 Jun 2021
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Aerolith business pvt. ltd. - Job Details

Date of posting: 28 Apr 21


Dear Candidate,

Opening with Aerolith Business Pvt. Ltd. Hiring For Quality Associate in International BPO@ Noida.

Profile: Quality Associate

Salary : 16,000 to 20,000 In-hand
Who can Apply: Fresher and Experienced (0 to 2 Year)
Salary : 17,000 to 20,000 In-hand

Hiring Process: Face to Face Interview

Job Description :

1.     The QA needs to monitor outbound call responses to assess associates demeanor, customer service performance, and conformity to company policies and procedures.

2.Performs call monitoring and provides trend data to the site management team.

3. Uses quality monitoring data management system to compile and track performance at the team and individual level.

4. Coordinates and facilitates call calibration sessions for Business Associates. Provides feedback to call center team leaders and managers.

5. Perform other duties as assigned.

6. Excellent verbal, written, and interpersonal communication skills.

7. Outstanding customer service skills and dedication to providing exceptional customer care.

8. Must be self-motivator and self-starter.

9. Focus on quality and customer service.

10. Exceptional listening and analytical skills.

11. Solid time management skills.

12. Must be able to effectively deal with people at all levels inside and outside of the Company.

13. Must be proficient with Microsoft Office (intermediate Word, basic Excel).

14. Training new candidates for projects and also verifying leads when needed.

15. Ensure new hires take on basic sales training courses, including communication and process training.

16. Maintain updated records of training curricula and material.

Requirements :

1.Good communication skills.
2.Ability to work with others in a close manner.
3.Good computer skills.
4.Good multi-tasking skills.
5.Active Listening skills.
6.Candidates should be comfortable with Night Shift.

Fixed Shift timings :
• Monday to Saturday.
• 7 p.m. to 4:30 a.m.
Company Benefits:
1. Cab Drop Facility or Convenience provided.
2. Attractive Incentive plan etc.
3. Fun Trip, Friendly work environment, Interactive Training programs.
4. Increment Plan as per Work Performance.
    References are also welcome

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Aerolith business pvt. ltd.

We understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise, and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus on select industry verticals at Aerolith . The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape, and analytics that lead to predictive modeling thereby ensuring the right business outcomes. Our focus is to work with you to achieve your business goals and partner for the next level of improvements in order to attain a competitive advantage.
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Aerolith business pvt. ltd. recruiting Quality Associate candidates nearby Noida(Sector 62, Noida ).Aerolith business pvt. ltd. vacancies for Quality Associate is recruited through Written-test, Face to Face Interview etc.
Aerolith business pvt. ltd. Company recruits a lot of candidates every year based on the skills . The candidates with ME/M.Tech, M.Com, 12th Pass (HSE), BSc, BCA, BE/B.Tech, PG Diploma, MSc, Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida(Sector 62, Noida ) can apply for Quality Associate position in Aerolith business pvt. ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Aerolith business pvt. ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Aerolith business pvt. ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Aerolith business pvt. ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Aerolith business pvt. ltd. and near your city and get a secured career.