Receptionist Front Desk Jobs in Kolkata - Urmila RCP Projects P Ltd
Receptionist Front Desk
Job Description
ROLE & RESPONSIBILITIES:
1. Follow Standard Operating Procedures laid down for the Front Desk
a) Engage with guests on a regular basis and build a relationship with them
b) Attend to phone calls and take appointments
2. Ensure high levels of guest satisfaction
a) Maintain high levels of hygiene and cleanliness with the help of the housekeeping staff
b) Deliver high quality & personalized service to the guests
c) Ensure adherence to all standard operating procedures
d) Handle any guest grievances and bring it to the Manager’s notice immediately
3. Maintain the reception area in an effective manner
4. Maintain inventory of all materials in the office and ensure there is no pilferage or wastage.
- Communication Skills, Presentable, Sale Skills, Attend guest , Solving quires, Graduate or Undergraduate.