Receptionist Jobs in Panipat - MSG Hotel & Resort
Job Description
- Position Title: Receptionist
- Reports To: Reporting to Front Office Manager
- Total Vacancy: 2
- Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
- Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
- Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
- Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
- Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
Job Particulars
About Company
SMG Hotel & Resort is a sprawling 16 acres luxury resort being developed right next to Dera Sacha Sauda. A new address for those who understand that opulent living is about being responsive to all that's excellent in life. Combining first class comfort with casual elegance & attention personalized service, SMG is a classic confluence of a Resort being developed in 25 acres surrounded by international cricket and lawn tennis court.
At SMG Resort - every effort is made to make guests feel comfortable. To do so, the resort provides the best in services and amenities. This Resort offers numerous on-site facilities to satisfy even the most discerning guest.
The ambiance of SMG Resorts is reflected in every guestroom. Daily newspaper, ironing facilities, LCD T V, in room safe, hair dryer are just some of the facilities at your disposal. The hotel's recreational facilities, which include Spa, fitness centre, swimming pool, Jacuzzi, sauna & steam room are designed for escape and relaxation.
Unlike conventional resorts, SMG Hotel & Resort puts you in touch with the Traditional Indian culture, with absolutely No Smoking & No alcohol consumption with endorsing a pure vegetarian diet. Consumption of non-veg alcohol and smoking is prohibited within the resort premises or in the privacy of the rooms
SMG Resorts skilfully combines a luxuriant ambiance with welcoming human touch, to rejuvenate your five senses. This beautiful five star luxury Hotel & Resort in Sirsa, Haryana for discerning Families, Business Travellers, conferences, weddings from all over the world. So come and experience peace and tranquility in SMG Resorts.
