Receptionist
Job Description
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Manage the reception area to ensure it is tidy, presentable, and well-stocked.
Handle inquiries from clients, vendors, and staff promptly and courteously.
Key Responsibilities
1. Front Desk Management
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Welcome and greet visitors in a polite, professional, and friendly manner.
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Answer inquiries from clients, guests, and walk-in visitors.
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Direct visitors to the appropriate department or staff member.
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Maintain a clean and organized reception area to create a positive first impression.
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Ensure the availability of brochures, business cards, and other company-related information at the front desk.
2. Handling Incoming & Outgoing Calls
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Answer all incoming calls promptly and professionally.
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Transfer calls to relevant departments or personnel.
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Take accurate messages and ensure timely delivery to concerned staff members.
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Make outgoing calls for appointment confirmations, meeting scheduling, or follow-ups as required.
3. Appointment Scheduling & Coordination
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Manage the company’s appointment calendar efficiently.
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Schedule meetings, interviews, and client appointments as per company policies.
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Send reminders to concerned parties for upcoming appointments.
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Coordinate with other departments to avoid scheduling conflicts.
4. Visitor & Client Management
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Register visitor details and maintain accurate records in the visitor logbook.
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Issue visitor passes and ensure security protocols are followed.
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Assist clients and guests with required information or documents.
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Provide beverages, refreshments, or other assistance when required.
5. Administrative Support
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Handle basic office correspondence, emails, and inquiries.
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Maintain inventory of front-office supplies and place orders when needed.
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Assist in managing courier services, postal deliveries, and office dispatches.
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Prepare reports and documents as requested by management.
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Support HR and admin teams with onboarding new employees, ID card processing, and other clerical duties.
6. Record-Keeping & Database Management
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Maintain updated contact lists of employees, clients, and vendors.
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Keep attendance records if required by the management.
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Update client databases with accurate information after meetings or interactions.
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Assist with documentation for audits and compliance if necessary.
7. Coordination with Management & Staff
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Act as a communication link between management, employees, and visitors.
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Coordinate meeting room bookings, conference setups, and event arrangements.
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Support senior management by organizing schedules and providing reminders.
Required Skills and Competencies
Technical Skills
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Basic proficiency in MS Office (Word, Excel, PowerPoint).
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Familiarity with email management systems and telephone consoles.
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Knowledge of appointment scheduling tools or office management software is an advantage.
Core Competencies
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Excellent Communication Skills: Clear verbal and written communication in English and local language.
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Customer Service Orientation: Ability to handle guests and clients politely and professionally.
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Multitasking Ability: Manage calls, visitors, and administrative tasks simultaneously.
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Organizational Skills: Maintain orderliness and efficiency at the front desk.
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Problem-Solving Skills: Handle unexpected situations and resolve visitor-related issues effectively.
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Professional Attitude: Maintain a neat appearance and positive body language at all times.
You can directly call between 10am to 6pm or send your cv
More information about this Receptionist Job
Please go through the below FAQs to get all answers related to the given Receptionist job
- What are the job requirements to apply for this Receptionist job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Receptionist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist position?
- Ans: There are immediate 1 job openings for Receptionist in our Organisation.
Job Particulars
About Company
Gaya 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Gaya
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc, BSW 
