Relationship Manager Jobs in Gurgaon - Crownit
Job Description
- Provide best-in-class customer service and problem resolution to customer queries over the E-mail, Phone & Facebook.
- Meet customer requirements through first contact resolution.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem. Demonstrate empathy
- Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Ensure regular audits of communications are performed and the appropriate training is provided to personnel in this area.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id290340
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Haryana
Country India
About Company
Crownit is one of the fastest growing and India's biggest online to offline mobile app which provides privileges and rewards to its customer on their lifestyle spending on restaurants, health, wellness, apparel, movies, etc. These rewards can be redeemed at various avenues and online partners like Amazon, Flipkart, Bookmyshow Phone bills, etc. We are currently operating in 7 cities, Mumbai, Bangalore, Delhi, Gurgaon, Noida, Faridabad, Ghaziabad, Ahmedabad, Jaipur, Kolkatta, Hyderabad and Pune. Crownit is backed by Top VCs in the market like Accel Partners, Helion Venture Partners, etc.
Crown It is product by GoldVIP Technology Solutions Pvt Ltd, headquartered in Gurgaon, India.
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