Reminder Calling / Inbound Executive Jobs Opening in Source-right at Mumbai-Others, Mumbai
Job Description
We are looking candidate for Graduates freshers only
BOI (versant 3) reminder calling / Inbound
Rotational off
Rotational shift
Work location : Airoli (Mumbai),
Notice period : Immediate to 15 days.
Interested candidate can apply
Key Responsibilities:
1. Outbound Reminder Calling
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Make outbound calls to customers to remind them about:
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Upcoming payment due dates.
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EMI or loan installments.
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Policy or service renewals.
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Scheduled appointments or consultations.
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Submissions of documents or KYC updates.
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Provide customers with relevant information about deadlines, payment modes, office hours, or online processes.
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Ensure that each call is courteous, professional, and aligned with company communication standards.
2. Inbound Call Handling
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Answer incoming calls promptly and professionally.
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Respond to queries regarding payment status, product information, due dates, service details, and other general inquiries.
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Resolve customer issues or escalate them to the appropriate department for further assistance.
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Provide accurate information while maintaining a helpful and friendly tone.
3. Data Entry and Reporting
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Accurately update call details, customer responses, and follow-up actions in CRM or company database.
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Tag call outcomes such as “payment promised,” “callback requested,” “already paid,” or “invalid number.”
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Maintain logs and prepare daily/weekly reports for the supervisor or team leader.
4. Customer Service and Retention
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Maintain a high standard of customer interaction to ensure positive customer experience and satisfaction.
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Address any complaints or dissatisfaction professionally and empathetically.
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Follow up on previous interactions as needed to ensure resolutions.
5. Compliance and Quality Assurance
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Adhere strictly to internal scripts, call handling procedures, and quality standards.
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Maintain confidentiality of customer information in compliance with company policies and regulations (such as GDPR or RBI guidelines, where applicable).
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Avoid miscommunication, over-promising, or sharing unauthorized information with customers.
6. Team Coordination
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Work closely with other customer support, collections, or sales team members to ensure consistent messaging and smooth workflow.
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Participate in team briefings, training sessions, and quality improvement activities.
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Support team members when required during high call volume periods.
More information about this Reminder Calling / Inbound Executive Job
Please go through the below FAQs to get all answers related to the given Reminder Calling / Inbound Executive job
- What are the job requirements to apply for this Reminder Calling / Inbound Executive job position?
- Ans: A candidate must have a minimum of fresher as an Reminder Calling / Inbound Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Reminder Calling / Inbound Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Reminder Calling / Inbound Executive position?
- Ans: There are immediate 1 job openings for Reminder Calling / Inbound Executive in our Organisation.
Job Particulars
About Company
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Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
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Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
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Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
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Certificate Course (ITI), B.Com, BA, 12th Pass (HSE)
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Diploma, B.Com, BA, 12th Pass (HSE)
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Diploma, B.Com, BA, 12th Pass (HSE)
Mumbai
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Salary not disclosed
B.Com, BA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE) 
