RESERVATION EXECUTIVE Jobs in Kolkata - TLB AVIATION
RESERVATION EXECUTIVE
Job Description
Our client is a 70+ year old chain of 5-star Hotels delivering hospitality under different brand names. It is one of the largest and most dynamic groups with more than a1000 hotels across the world. They are the hotel of choice for many individual and corporate clients for the standard of services and unparalleled locations.
Their success is based on their signature brand promise of making every moment special for their guests. They trust their greatest asset which is their pool of talent - a global team of employees who are diverse and reflective of a variety of communities, backgrounds and personalities.
As a Reservation Executive , you will be processing reservations by mail, telephone, or central reservation systems referral.
What you will do:
- Creating and maintaining reservation records by date of arrival and alphabetical listing.
- Processing all reservation requests, changes, and cancellations received
- Maintaining a clean and neat appearance and work area at all times.
- Promoting goodwill by being courteous, friendly, and helpful to guests, managers, and fellow employees.
- Reading the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations
- Handling daily correspondence. Responds to inquiries and make reservations as needed.
- Walking around with the client and ensuring that they secure whatever services they are in need of.
- Getting information about areas of interest in order to target more clients in particular seasons.
- Making arrangements for clients travel programs
Required Candidate profile
What you need to have:- Candidate should be from a GRE (Guest Relation Executive) background.
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
Keyskills
Reservation Executive
Front Office Executive
reservations
Hotel management
Guest Relation Executive
supervisor
room
Desired Candidate Profile
Please refer to the Job description above
Company Profile
Unnati
Our client is a 70+ year old chain of 5-star Hotels delivering hospitality under different brand names. It is one of the largest and most dynamic groups with more than a1000 hotels across the world. They are the hotel of choice for many individual and corporate clients for the standard of services and unparalleled locations.Their success is based on their signature brand promise of making every moment special for their guests. They trust their greatest asset which is their pool of talent - a global team of employees who are diverse and reflective of a variety of communities, backgrounds and personalities.