Reservation Services - Voice And Email Channel Jobs Opening in Rio Bizsols Pvt Ltd at Gurgaon-Others, Gurgaon
Job Description
Job Title: Reservation Services - Voice and Email Channel
POSITION SUMMARY
Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties.
CRITICAL TASKS
Policies and Procedures
Guest Relations
Reservation Services
Communication
Working with Others
Quality Assurance/Quality Improvement
Physical Tasks
CRITICAL COMPETENCIES
Analytical Skills
Interpersonal Skills
Communications
Personal Attributes
Sales
More information about this Reservation Services - Voice and Email Channel Job
Please go through the below FAQs to get all answers related to the given Reservation Services - Voice and Email Channel job
- What are the job requirements to apply for this Reservation Services - Voice and Email Channel job position?
- Ans: A candidate must have a minimum of fresher as an Reservation Services - Voice and Email Channel
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BHM, BSc, BFA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Reservation Services - Voice and Email Channel is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Reservation Services - Voice and Email Channel position?
- Ans: There are immediate 50 job openings for Reservation Services - Voice and Email Channel in our Organisation.
Job Particulars
About Company
Gurgaon 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Gurgaon
Freshers
Salary not disclosed
BA, BFA 
