Job Description
We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.
Restaurant SupervisorDuties and Responsibilities
- Oversee all front and back of the house restaurant operations
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Analyze staff evaluations and feedback to improve the customer’s experience
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Seek ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports
- Train new employees and provide ongoing training for all staff
- Attend quarterly P&L meetings
- High school diploma required
- Significant work experience in management and the hospitality industry
- Strong working knowledge of food and beverage service
- Ability to use restaurant management software
- Strong leadership skills
- Decisive and critical thinker
- Associate’s or Bachelor’s degree in Business Administration or Hospitality preferred
- Front and back of house experience is a plus
Job Particulars
Role steward hospitality
Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1306460
Job Category Diploma , BSc/BCA/BBM
Locality Address Alaknanda , Chanakyapuri , Chandni Chowk , Chittaranjan Park , Daryaganj
State Maharashtra, Delhi
Country India
About Company
MSC Cruises (Italian: MSC Crociere) is a global cruise line registered in Switzerland and based in Geneva. It was founded in Naples, Italy, in 1989. It is part of the Mediterranean Shipping Company S.A. (MSC), the world's second-biggest container shipping operator.
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