Retail Sales Jobs Opening in Siyaram Silk Mills Ltd at Bengaluru
FEATURED JOBRetail Sales Executive
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Job Description
A Retail Sales Executive drives store revenue by providing exceptional customer service, achieving personal sales targets, and maintaining product knowledge. Key responsibilities include greeting customers, recommending products, processing transactions, maintaining store merchandising standards, and resolving customer complaints to ensure a positive shopping experience. [1, 2, 3, 4, 5]
Core Roles and Responsibilities
Customer Engagement & Service: Greet customers, actively listen to their needs, and provide tailored product recommendations to facilitate purchases.
Sales Target Achievement: Proactively work to meet or exceed daily, weekly, and monthly individual and team sales targets.
Product Knowledge: Maintain in-depth, up-to-date knowledge of product features, pricing, and benefits to answer customer questions effectively.
Sales Transactions: Process payments (cash, credit cards), handle returns, exchanges, and accurately operate the Point of Sale (POS) system.
Merchandising & Inventory: Maintain store appearance by restocking shelves, creating attractive product displays, and assisting with inventory management.
Relationship Building: Foster positive relationships with customers to encourage repeat business and brand loyalty.
Complaint Resolution: Handle customer complaints and issues with a professional attitude to ensure satisfaction. [1, 2, 3, 4, 5, 6]
Key Skills Required
Communication: Strong verbal communication to explain product benefits.
Interpersonal Skills: Ability to work well with diverse customers and team members.
Goal-Oriented: A driven attitude to achieve sales quotas.
Product Knowledge: Quick learning ability to understand new inventory.
Flexibility: Willingness to work flexible hours, including weekends and holidays.
Performance Metrics
Retail Sales Executives are often evaluated based on:
