retail sales officer Jobs in Bareilly - KAPISH GROUP
Job Description
¡ Generating sales leads.
¡ Identifying and assessing customers’ needs to achieve satisfaction.
¡ Build sustainable relationships of trust through open and interactive communication.
¡ Provide accurate, valid and complete information by using the right methods/tools.
¡ Keep records of customer interactions, process customer accounts and file documents.
¡ Customer service Satisfaction.
¡ Follow communication procedures, guidelines and policies.
¡ Take the extra mile to engage customers.
¡ Ability to multi-task, priorities, and manage time effectively.
¡ Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
¡ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
¡ Follow up to ensure that appropriate actions were taken on customers' request
Job Particulars
About Company
Kapish Group of Companies has been in jewellery industry in India for more than 2 decades. It is one of the well-known groups serving people with the finest range of products. With our efforts, we have been able to build a level of trust with our customers by serving them top notch quality products. We deal in manufacturing and retailing of gold and diamond Jewellery offering you a vast range of options including traditional, modern, stylish and antique designs.
Kapish Group of Companies has a talented team of Jewellery designers as well managers who make sure that the best Jewellery comes your way. This is accomplished through new technologies, modern day techniques and the advance tools which help in creating unique and customized designs for the customers. Innovation is something that we look forward to as we believe that creativity is what keeps us going and also grab the attention of our customers.
It has been more than 20 years since we have been into this field and have a good understanding of the changing trends. This is the reason that we are able to introduce a fresh range of Jewellery that meets your expectations. Customer satisfaction is our first priority and we put every effort to achieve that. From quality to quantity, we have everything that makes us the first choice for the buyers.