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Retail Store Operation Jobs in Bangalore,Belgaum,Bellary - SHOWOFF

Retail Store Operation
SHOWOFF
2017 - 2019
15000 - 30000 Per Month
SHOWOFF
Last Date 23 Nov 2019
This Job is Expired

SHOWOFF - Job Details

Date of posting: 24 Sep 19

Title: Retail Store Manager

Reports to:  Director
Function: LRBD / Sales & Operation

Role:

To provide entrepreneurial insights in planning and managing Store Operations as well as direct and guide the Store Staff in achieving the Sales & Service Plan

 

Responsibilities:

Store Operations and Management:

  • Maximize efficiency and protect business integrity by applying store SOPs (Standard Operating Procedures) and procedures guided by the Senior Operation Manager/ Reporting Manager.
  • Follow SOP for Customer Service, VM, Store Ambience, Hygiene & Cash Collection
  • Maintain floor standards including replenishment and presentation as well as the general appearance and cleanliness of the store.
  • Assist Store Manager in managing the day to day operations of the outlet including, coaching, goal setting, support and development of staff.
  • Maintain the best retail standards as per the market positioning of the brand
  • Identify seasonal promos, implement marketing promotions as per guidelines, maximize returns from promotions. Ensure there is increase in footfalls.
  • Analyze secondary sales and stock in hand on weekly basis and plan for replenishments.
  • Responsible for Stock & Pilferage maintenance, perpetual inventory and global stock count to control shrinkages and pilferages.
  • Responsible for conserving and protecting company assets and inventory by regular stock take of assets and merchandise inventory.

Sales & Revenue Targets:

  • Achieve volume and revenue goals at the assigned Company Store
  • Achieve personal sales goals and the goals set for the Sales Team at the Store
  • Target fixation & forecasting at SKU level.
  • Drive sales and achieve targets of the store through superior customer service, events and promotions
  • Assisting Store Manager in planning & execution of micro marketing activities at ground level
  • Coach each store employee to establish realistic sales goals for each month and develop an action plan. Offer them advice, support, and motivation to help them meet their sales objectives.
  • Assist store employees in selling process whenever needed. Enhance the customer shopping experience by participating in the sales process.
  • Proactively stay connected to the Customer through various means to evolve and build a long lasting relationship
  • Assist Store Manager in MIS Submission of daily / weekly / monthly reports to the Management.
  • Manage all other matters pertaining to store sales and perform additional tasks as required

Customer Service and Operations:

  • Ensure that Visual Merchandising is of the required quality and all fixtures are in working condition at all times.
  • Ensure positive customer experience being delivered at the store.
  • Achieve customer satisfaction through development of a customer service oriented culture in the store.
  • Strengthen brand identity through focused customer engagement and superior brand experience.
  • Drive Loyalty Program at the Store to increase repeat business
  • Respond to and resolve customer complaints in a timely manner.
  • Handle customer queries and complaints efficiently and courteously

Team Management, Recruitment & Training:

  • Plan and assign goals and tasks to the outlet sales teams.
  • New staff induction and development
  • Ensure staff retention and engagement is high through motivation, coaching and guiding.
  • Train, motivate and guide the outlet sales teams.
  • Evaluate performance of sales team and provide appropriate feedback.
  • Conduct recruitment efforts & participate in selection decisions of new employees
  • Identify training needs and define a training calendar for stores staff.

Administration

  • Ensure all staff/store facility are as per norms.
  • Ensure coordination with HO for staff and other day to day activity.
  • Ensure the store achieves audit ratings as per the norms.
  • Ensure action plans are executed based on mystery audit findings.
  • Ensure adherence to SHOWOFF standards and SOP's.

Key Result Areas (KRAs)

  • Achievement of targets
  • Customer Service
  • Stock Management and controls
  • Marketing and Promotions
  • Staff Management and Team Development
  • Administration

Desired Candidate Profile:

  • MBA (Marketing/Retail) with  0  to 1  years of years of progressively responsible experience in Apparel Retail Store management
  • Proven track record of sales success in a retail environment.
  • Excellent in customer service skills
  • Able to communicate with people of all levels with good flexibility and initiatives
  • Good Grooming and a Pleasant personality, energetic, mature and attentive to details
  • Committed to building relationships with customers
  • A pleasant disposition, excellent written and spoken communication skills and high enthusiasm levels are important job attributes for this position
  • Excellent leadership abilities and Team-player
  • Computer literate 

Job Summary

Job Type : Full Time
Job Category : Retail
Hiring Process : Face to Face Interview
Who can apply : Freshers

About SHOWOFF

Experiments can lead to beautiful things and this is what Showoff truly believes in. We are the destination for all things fashion that features a wide range of carefully chosen, stylish and extremely affordable products collections in men, women, kids, fitness and intimates at the click of a button.

What started out as a small retail space of 200 sqft in Jayanagar has rapidly grown to 26 stores all over South India with expansion plans in Maharashtra as well.

Showoff has been a strong crowd puller since its inception as we valued customer satisfaction over profits and therefore we have grown to provide our customers with the hottest trends before its available elsewhere.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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SHOWOFF recruiting Retail Store Operation candidates nearby Bangalore, Belgaum, Bellary, Bidar, Dharwad, Gulbarga, Hubli, Mangalore, Mysore, Bijapur, Hubli-Dharwad, Chikkamagaluru, Hassan, Mandya, Tumakuru.SHOWOFF vacancies for Retail Store Operation is recruited through Written-test, Face to Face Interview etc.
SHOWOFF Company recruits a lot of candidates every year based on the skills Computer Operater, Product Management . The candidates with MBA/PGDM are selected to full fill the vacancies in Retail / Store Executive job field. The candidates nearby Bangalore, Belgaum, Bellary, Bidar, Dharwad, Gulbarga, Hubli, Mangalore, Mysore, Bijapur, Hubli-Dharwad, Chikkamagaluru, Hassan, Mandya, Tumakuru can apply for Retail Store Operation position in SHOWOFF. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SHOWOFF recruitment, candidates are mostly chosen for the department of Retail / Store Executive . To learn more about the current jobs and other details, it is better to go through official site of SHOWOFF and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SHOWOFF and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SHOWOFF and near your city and get a secured career.