Sales And Customer Engagement Executive Jobs Opening in Ms Sam Overseas at Vikaspuri, Delhi
Sales and Customer Engagement Executive
0 Years 
8000 - 10000 Monthly 
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE), Vocational Training, B Voc 
Job Description
Key Responsibilities
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Sales Generation and Conversion:
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Promote and sell products or services to new and existing customers through direct interactions, both in-person and via phone, email, or online.
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Conduct product demonstrations, presentations, and offer tailored solutions based on customer needs.
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Drive the sales process from lead generation to closing, ensuring a smooth transition and conversion from prospect to customer.
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Meet or exceed sales targets and KPIs on a consistent basis.
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Customer Engagement:
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Develop and maintain strong relationships with customers to encourage repeat business and customer loyalty.
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Engage with customers through various channels (phone, email, social media, in-person) to provide personalized experiences and enhance customer satisfaction.
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Regularly follow up with customers to ensure satisfaction and address any post-sale issues or concerns.
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Customer Service and Support:
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Act as the main point of contact for customer inquiries, addressing questions, concerns, and resolving issues promptly.
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Provide exceptional customer support, handling complaints or dissatisfaction professionally and efficiently.
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Manage the order process and follow up to ensure timely delivery, installation, or fulfillment of services.
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Offer after-sales support to ensure the customer experience is seamless and clients remain satisfied with their purchases.
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Product Knowledge and Advisory:
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Stay updated with the latest product information, features, and industry trends.
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Advise customers on the best products or services that meet their specific needs.
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Provide accurate and detailed product information to help customers make informed purchasing decisions.
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Upselling and Cross-selling:
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Identify opportunities to upsell or cross-sell additional products or services to enhance the customer’s purchase experience.
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Promote value-added services and special offers based on customer preferences or requirements.
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Customize solutions and bundles to meet the unique needs of each customer.
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Customer Feedback and Improvement:
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Actively seek and collect customer feedback through surveys, direct interactions, or other means to assess satisfaction levels.
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Provide insights to management regarding customer preferences, product performance, and areas for service improvement.
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Suggest improvements based on customer feedback to enhance the sales process and overall customer experience.
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CRM and Data Management:
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Maintain detailed records of customer interactions, sales activities, and leads in the CRM system.
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Monitor and update customer data, ensuring accuracy and completeness for future communications and engagements.
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Generate reports on sales performance, customer feedback, and follow-up activities.
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Collaborative Efforts:
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Collaborate with the sales team, marketing team, and other departments to ensure alignment with customer needs and business goals.
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Coordinate with the logistics team to ensure the timely fulfillment of orders or services and resolve any delivery-related issues.
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Participate in team meetings to share insights, discuss challenges, and contribute to sales strategies.
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Market Research and Trend Monitoring:
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Keep an eye on competitor activities and market trends to identify new opportunities for customer engagement and sales growth.
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Share insights about customer preferences, competitor products, and industry changes to inform product offerings or promotional activities.
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More information about this Sales and Customer Engagement Executive Job
Please go through the below FAQs to get all answers related to the given Sales and Customer Engagement Executive job
- What are the job requirements to apply for this Sales and Customer Engagement Executive job position?
- Ans: A candidate must have a minimum of fresher as an Sales and Customer Engagement Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, Vocational Training, 12th Pass (HSE), B Voc
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 10000 Monthly. The Salary will depend on the interview. This Sales and Customer Engagement Executive is a Part Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales and Customer Engagement Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales and Customer Engagement Executive position?
- Ans: There are immediate 1 job openings for Sales and Customer Engagement Executive in our Organisation.
Job Particulars
About Company
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0 to 3+ Years
Salary not disclosed
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12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM 
