Sales Executive - Call Center Jobs in Across India - Sandarata Retail Pvt Ltd
Sales Executive - Call Center
Job Description
Dear Candidate's
Currently we are hiring 20 Telesales Executive for outbound sales.
Designation: Sales Executive - Call Center.
Job Description:
* Effective Communications, fluency in English is a must
* Good at listening and convenience skills
* Willingness to learn
* Good at writing and reading ability in order to capture customer interactions accurately
* Data entry skills
* Bilingual/Multi-lingual is an advantage : English, Hindi, Marati, Gujarati, Kannada, Tamil
* Hands on experience in MS Office, especially in MS Excel
* Flexible with Shift Timings
* Punctual to work
* Patience in nature, aggressive in terms of performance , result oriented
* meeting the targets within deadlines
* 'Customer first' thought process , going extra mile for elevating customer experience
* Strong follow-up skills
* Good Team Player, leadership skills
* Achieving the targets , ability to understand and explain the challenges in real time.
Job Responsibilities:
* To convert the leads into successful sales
* place customer orders in the computer system
* Capture customer interactions, Provide product and service information to customers
* Support in achieving business goals
* Answer incoming calls and respond to customer's emails
* Management and resolve customer complaints
* Identify and escalate issues to supervisors
* Process orders, forms, and application
* Upsell products and services
* Complete call logs and reports
* Other duties as assigned.
Competencies to be assessed upon:
* Knowledge
* Skills (Soft Skills and Hard Skills)
* Positive Attitude
Cultural fit:
Ethical, Trust worthy, High level of Integrity, uplifting vision & mission of the Organization
Location: Mahape ( Nearest station ghansoli)
Work Time: Shifts (no night shift)
Qualification: 12th pass or above (Graduation will be preferred).
Experiences: 1 to 3 years.
Salary : up to 25k ( Depends upon interview and experiences).
- UG : Graduation Not Required, Any Graduate in Any Specialization
- PG : Any Postgraduate in Any Specialization, Post Graduation Not Required
- Doctorate : Doctorate Not Required, Any Doctorate in Any Specialization