Retail Sales Executive Job in Stove Kraft Limited at Bangalore
Retail Sales Executive
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Job Description
A Retail Sales Executive is the vital link between a store and its customers. They drive revenue by understanding customer needs, demonstrating product features, and closing sales while providing an exceptional shopping experience.
Teamdash +2
Customer Service & Engagement
Greeting & Guiding: Welcome shoppers as they enter, actively listen to their needs, and guide them to the right products.
Product Expertise: Maintain deep knowledge of product features, specifications, pricing, and availability to help shoppers make informed choices.
Customer Support: Address questions, handle complaints professionally, and process merchandise returns or exchanges quickly.
Workable +3
Sales & Revenue Generation
Upselling & Cross-selling: Recommend complementary products (e.g., a phone case with a new phone) or premium models to maximize transaction value.
Meeting Quotas: Consistently work to hit or exceed individual and store-wide sales targets.
Promotions: Inform customers about ongoing discounts, loyalty programs, and special in-store events.
Workable +3
Store Operations & Floor Management
Merchandising: Ensure shelves, display racks, and product presentations are neat, organized, and properly stocked.
Inventory Tracking: Monitor stock levels and promptly alert the store manager or supply chain teams when products are running low.
Transactions: Accurately process payments, operate POS (Point of Sale) systems, and handle cash or digital transactions securely.