Senior executive Jobs in Bangalore,Mumbai,Hyderabad - Furlenco

Senior executive
Furlenco
Furlenco
Last Date 12 Nov 2021
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Furlenco - Job Details

Date of posting: 13 Sep 21

Hello Everyone,

FURLENCO IS HIRING !!!

Job Location - GURUGRAM - BANGALORE - MUMBAI - PUNE - HYDERABAD - CHANDIGARH

Role & JD -Relationship Executive

Responsibilities-

  • Handling the assigned activities and updating them in the System Application.
  • Follow up with Customers after scheduling till activity completion. End-to-end handling.
  • Post delivery service coordination with customers in
  • Coordination with other teams to resolve the customer concerns and to avoid any kind of escalation. 
  • Coordination with the Warehouse team regarding the vehicle dispatch and Quality assurance.
  • Preparing the vehicle route plan and ensuring that vehicle volume is utilized properly.
  • Assisting the on-ground team in completing the assigned task as per plan. 
  • Need to ensure that products are packed well and loaded properly while pickup and Barcodes are pasted on all the products.
  • Monitor and control the cost which is getting incurred during the activities.
  • Achieve the desired target in terms of Upsell revenue and Reviews on Social media platforms.

Requirement. 

  • Min 1 year experience in customer coordination.
  • Exceptional active listening, verbal and written communication skills.
  • Flexible, fast learner, Innovative, and out of box thinker who makes things happen.
  • Ability to perform under pressure.
  • Ability to plan and execute strategically. 
  • Ability to multitask, set priorities and manage time effectively.
  • Ability to work remotely with minimal supervision.
  • Profound computer knowledge of spreadsheets, MS excel, and the internet.
  • Must be ready to travel within city limits.

Job Summary

Job Type : Full Time
Hiring Process : Telephonic Interview
Who can apply : Experienced (1 Years)
Country : India

About Furlenco

Furlenco is a different furniture company. We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor on rent. All of our furniture is designed in-house by experts. Our furniture is inspired by the Indian urban user and how they live in their homes. Our designs are user-led and inspired by their evolving needs and growing lifestyle. We don’t just give furniture. We provide decor, accessories and appliances as well. So, with a simple click, one can furnish their entire home, room or corner without traversing multiple stores or websites at a fraction of the time, effort and cost. All decor that we provide is brand new, and never reused for hygiene reasons. Think of Furlenco as a furniture concierge service. It comes with a host of complimentary benefits like swapping of furniture when needs change, relocation across cities, pausing of subscriptions and deep cleaning services as a part of the subscription. We operate our services in Bengaluru, Mumbai, Pune, Delhi-NCR, Hyderabad and Chennai. We are headquartered in Bengaluru, India.
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