SENIOR PATIENT CARE ADVISOR Jobs in Chennai

SENIOR PATIENT CARE ADVISOR

Indegene Private Limited

2 to 3 Years

Not disclosed

Expired

Posted: 03 Oct 19

SENIOR PATIENT CARE ADVISOR

Experience: 2.00 - 5.00 years

Position Type: Full Time – FT

Functional Area: Patient Management

Education: B.Sc,B.Pharm

Work Location: Bangalore,Delhi/NCR,Kolkata,Mumbai,Chennai,Hyderabad

Job Description:

The roles and responsibilities of the Senior Patient Care Advisor include the following:

Maintaining confidentiality of patients and organizational sensitive information
Capturing details related to adverse drug reactions reported by patients in pre-defined templates
Providing patient support by coordinating with pharmacists, stockists, and carrying and forwarding agents
Receiving regular feedback from team managers and undergoing program-related training and on-the-job training on a regular basis
Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies

Desired Skills and Experience:

Education—BPharm/BSc (Microbiology, Biotechnology, Dietetics, or Nutrition)
Experience—0-2 years of relevant experience
Fluency in English, Hindi, and any one regional language (Gujarati, Marathi, Bengali, Kannada, Tamil, Telugu, Malayalam, Assamese, or Rajasthani)
Adequate knowledge of MS Office
Empathy and willingness to listen and relate