Senior Quality Controller PPT/ Document Specialist Jobs in Thiruvananthapuram - RR Donnelley India Outsource Pvt Ltd. Technopark

Job Title: Senior Quality Controller (PPT)/ Document Specialist

Company: RR Donnelley India Outsource Pvt Ltd.

Location: Technopark, Trivandrum

Senior Quality Controller (PPT)

Brief description : 

• Provide high-quality, real-time assistance in support of client projects by ensuring a defect-free control process. Proofreadingdocuments and editing presentations that have been created. This involves proofreading, editing, formatting as well as comparingdocuments for consistency. [To understand client instructions, edits, mark-ups and check projects accordingly; deciphering handwritten text; maintain 98% quality and 100% OTD on every job; aupdate FTR on daily basis; maintain proper job bags for all projects]
• Identify and correct typographical errors, punctuation errors, spelling and formatting inconsistencies as well as comparing documents for consistency
• Perform quality assurance in both hard copy as well as on-line to validate compliance with client-specific templates, standards and styles
• Ensure projects are handled to the highest degree of precision, keeping in mind client specifications and deadlines with high standards of accuracy and quality
• Check feedback on daily basis
• Grade all pages and reporting errors in production-level reports
• Raise any discrepancy with the Lead QC for clarification with the CSE
• Sign off all projects before client delivery

Preferred skills:

• Basic English grammar and comprehension skills
• Fair oral and written communication skills
• Eye for details, resourceful and creative with strong powers of concentration
• Good presentation and layout skills desired
• Ability to function in a dynamic and changing environment
• Should have a detailed understanding about the client process and requirements
• Rotational shifts applicable including night shift

Document Specialist

Brief description :

• Provide high quality, real-time assistance in support of client projects. 
• Responsible for word processing and formatting of documents such as proposals, financial statements and presentations, data entry and revisions incorporation in a variety of software and media. 

Preferred skills

• Willingness to make a long term career in BPO industry 
• 3yr. Diploma/ Graduates/ Results awaiting freshers with decent communication in English and good typing skills.
• Should be ready to work in permanent night shifts. 
• Need to work in MS Office and Adobe Professional desirable 

Customer Service / Senior Customer Service Associate

Brief description :

• Customer Service / Senior Customer Service Associate ( Freshers and Experienced)
• Prepares submission documents for potential renewals of policies and new policies(Insurance)
• Conducts insurance back end processing activities which include preparation of new policies, renewals, endorsements, renewal notices and certificates; inputting of processing information into different Underwriting systems; Generation of policy information, specification, schedules and endorsement documents for issuance to ACE external clients
• Prepares calculation worksheets for booking premiums
• Coordinates with external clients for process concerns.

Preferred skills

• Strong Attention to Details
• Good Communication skills 
• Able to provide work-around solutions in different scenarios
• Strong Analytical skills
• Good organizational skills