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SENIOR SALES MANAGER CRM Job in Infoideal areer zone at Shyam Bazar, Kolkata
Job Description
SENIOR SALES MANAGER – CRM
Company: India’s Leading Manufacturer of Premium Quality Industrial & Automotive Lubricating Oils
Recruitment Partner: IDEAL CAREER ZONE
The company is a reputed manufacturer of premium-quality Industrial Fuel Oils, Industrial Lubricants, Automotive Oils, Greases & Paste, and Defence Lubricants, serving customers across diverse industrial and automotive sectors.
POSITION
Senior Sales Manager – CRM
Job
Location: Chinar Park, Kolkata
Salary: Negotiable
– Based on experience & suitability
Job
Type: Full-Time
Experience: 7–12+
Years
Qualification: MBA
– Sales & Marketing preferred
KEY RESPONSIBILITIES
• Implement, manage and monitor the company’s CRM system covering 1,000+ customers.
• Maintain detailed customer records, including monthly consumption, product specifications, service requirements, purchase patterns and special requests.
• Analyse customer data and coordinate with the sales team to improve customer retention and business development.
• Lead, plan and monitor the performance of approximately 50 Area Sales Managers across West Bengal.
• Track sales activities, customer follow-ups, market coverage and team performance through the CRM.
• Ensure effective CRM adoption and proper utilization by the sales team.
• Develop systematic customer relationship management processes and improve customer engagement.
• Coordinate with senior management and sales teams to identify business opportunities and address customer requirements.
• Monitor sales performance against targets and provide regular reports and updates to management.
• Support the sales team in strengthening relationships with existing industrial customers and developing new business opportunities.
CANDIDATE PROFILE
The ideal candidate should have:
7–12+ years of experience in B2B / Industrial Sales.
Strong knowledge of industrial sales, lubricants, automotive oils, manufacturing or related sectors will be advantageous.
Hands-on experience using CRM software/platforms.
Proven experience managing and monitoring large sales teams.
Strong leadership, communication and customer relationship management skills.
Ability to analyse customer data and sales performance.
Strong reporting, planning and coordination capabilities.
Ability to manage multiple customer accounts and sales activities systematically.
MBA in Sales & Marketing will be preferred.
WHY THIS OPPORTUNITY?
This is a senior-level opportunity for an experienced sales professional who can take responsibility for CRM management, customer data, sales-team coordination and performance monitoring across West Bengal.
The selected candidate will work closely with senior management and play an important role in strengthening the company’s customer relationship and sales-management system.
HOW TO APPLY
Interested and eligible candidates are requested to share their updated CV with IDEAL CAREER ZONE for profile screening and further process.
IDEAL
CAREER ZONE
Recruitment Partner
More information about this SENIOR SALES MANAGER CRM Job
Please go through the below FAQs to get all answers related to the given SENIOR SALES MANAGER CRM job
- What are the job requirements to apply for this SENIOR SALES MANAGER CRM job position?
- Ans: A candidate must have a minimum of 2 to 2.5 year experience as an SENIOR SALES MANAGER CRM
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This SENIOR SALES MANAGER CRM is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the SENIOR SALES MANAGER CRM position?
- Ans: There are immediate 1 job openings for SENIOR SALES MANAGER CRM in our Organisation.





