Senior Techno Functional Analyst _Coupa Job in Biogen Capability Center India Private limited at Bangalore

Job Title: Techno-Functional Coupa Specialist
Job Description
This mid-level position combines technical proficiency in Coupa configuration, integrations,
and troubleshooting with deep functional expertise in procurement processes. The role
serves as a key partner to business users, IT teams, and procurement stakeholders, driving
system optimizations, enabling efficient sourcing-to-pay workflows, providing advanced
support as needed. The Coupa Specialist configures and continuously improves the Coupa
platform across end-to-end Source to Pay (S2P) processes. The role requires the ability to
work independently with minimal supervision while collaborating closely with global
business and IT stakeholders. This role combines hands on technical configuration and
system design with strong business process understanding across Procurement and Finance.

Key Responsibilities (Configuration, Delivery & Improvement)
 Own the delivery of Coupa enhancements and changes from requirements intake
through design, configuration, testing, deployment, and postgolive stabilization.
 Configure and design Coupa modules including P2P, Sourcing, Contracts, Supplier
Risk & Management, and Analytics (as applicable).
 Design and maintain workflows, approval chains, updates for policy changes,
tolerances, and user roles aligned to business and control requirements.
 Translate business needs into fitforpurpose Coupa solutions, recommending options
and tradeoffs that balance usability, compliance, and scalability.
 Partner with Procurement and Finance to assess currentstate S2P processes,
challenge inefficient practices, identify gaps, and deliver systemenabled
improvements.
 Support and enhance integration between Coupa and boundary systems including
ERP platforms (Oracle EBS or similar) using APIs, connectors, flat files, and iPaaS
tools.
 Execute delivery with structure, including impact assessments, dependency
awareness, risk identification, and release readiness.
 Participate in Coupa upgrades and quarterly releases, including configuration
updates, endtoend testing, and UAT coordination.
 Develop documentation, standards, and best practices to support adoption,
consistency, and platform maturity.
 Leverage standard enterprise delivery and governance practices to support appropriate
prioritization and scoping to ensure outcomes are achieved and transparency to
processes

 Monitor recurring issues, trends, and system health metrics; proactively recommend
permanent fixes or preventive improvements.
 Support audit and compliance requirements by validating controls, configurations,
and transaction integrity.

Key Qualifications and Skills
 4- 7 years of experience in a technofunctional role supporting Coupa or similar S2P
platforms (Coupa experience required).
 Strong handson experience with Coupa configuration, administration, enhancement
delivery, and troubleshooting.
 Strong understanding of endtoend SourcetoPay processes, including requisitioning,
approvals, POs, invoicing, payments, and supplier management.
 Proven ability to assess issues across system, data, and process, propose scalable
solutions, and execute changes with minimal supervision.
 Technical skills including Coupa APIs (REST/SOAP), RQL or SQLbased reporting, ERP
integrations, and iPaaS tools.
 Strong communication skills with the ability to explain technical concepts in business
terms and provide clear status and risk updates.
 Bachelor’s degree in IT, Business, Supply Chain, Finance, or related field; Coupa or
procurement certifications are a plus.

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