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Service Coordinator - IT Service Management Jobs in Hyderabad - IBM

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Service Coordinator - IT Service Management
IBM
Last Date 13 Jul 2021
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IBM - Job Details

Date of posting: 13 May 21
Introduction
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you’ll love your career at IBM.

Your Role and Responsibilities
Manage the day-to-day activities that support the measurement and reporting requirements of an account or business unit to ensure that required measurement and reporting data is available to both the IBM and Client Management teams.

Responsibility
Provide analysis and support on the use and interpretation of the measurement and reporting data.
Define plans for data collection, including the types of data and time of data capture, coordinate activities to collect, analyze, and report the information, and coordinate activities to ensure the external audit readiness of measurement data if required.
Provide the management team, including Business Advisors and Business Operations Specialists with the measurement tracking, reporting and analysis required for the business unit.

Required Technical and Professional Expertise
Must have Good Communication Skills
Must have excellent MS Office Knowledge- MS word , Excel , PowerPoint

Preferred Technical and Professional Expertise
Basic Computer Knowledge and Fair knowledge on Windows OS and Mac OS

None

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About IBM

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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