Service Desk Analyst Jobs Opening in Connectivity IT Services Pvt Ltd at Rajajinagar, Bangalore
Service Desk Analyst
Connectivity IT Services Pvt Ltd
0 Years 
10000 - 15000 Monthly 
Certificate Course (ITI)(Electronic & Communication), Diploma, B.Com, BA(Hindi), 12th Pass (HSE) 
Expired
Posted: 20 Feb 24
Job Description
Job Overview: Providing technical assistance and support to end-users for client organization. The primary responsibility is to ensure timely and effective resolution of IT-related issues, incidents, and service requests
Provide first-line support and technical assistance to end-users via phone, email
Log, categorize, prioritize, and assign incidents to appropriate support teams.
Ensure timely resolution of incidents and provide regular updates to end-users. SLA adherence is key
Maintain accurate and up-to-date documentation of processes, procedures, and troubleshooting guides.
Contribute to the knowledge base for common issues and solutions.
Communicate effectively with end-users, keeping them informed about the status of their incidents or service requests. Tool usage is a must
Collaborate with other IT teams to provide seamless support and resolve issues promptly. Assist with the procurement
Will to travel if required on short assignments
Basic experience in a similar IT support role will be advantageous
Proficient in troubleshooting hardware and software issues.
Excellent verbal and written communication skills in English & MS tools ( specific to excel & power point )
Willingness to work flexible hours, shifts, including weekends and holidays if necessary.
Strong problem-solving and analytical skills.
More information about this Service Desk Analyst Job
Please go through the below FAQs to get all answers related to the given Service Desk Analyst job
- What are the job requirements to apply for this Service Desk Analyst job position?
- Ans: A candidate must have a minimum of fresher as an Service Desk Analyst
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Service Desk Analyst is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Desk Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Desk Analyst position?
- Ans: There are immediate 1 job openings for Service Desk Analyst in our Organisation.
Job Particulars
Education Certificate Course (ITI)(Electronic & Communication), Diploma, B.Com, BA(Hindi), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2260058
Job Category Tech Support
Locality Address Rajajinagar
State Karnataka
Country India
About Company
Connectivity IT Services stands as a beacon of innovation, propelling client businesses toward remarkable transformations through the implementation of intelligent and sustainable IT solutions. Their distinctive consultative approach to adapting to future technologies also empowers them to accomplish significant goals in their endeavors while optimizing resource utilization.
With a profound presence in the industry & and across sub-continents, Connectivity IT Services has consistently delivered indispensable solutions to clients across various domains, with a strong focus on Data Communications, Security, Computing and storage, and Data visualization. This achievement has been made possible through strategic partnerships with renowned Original Equipment Manufacturers (OEMs) & and enterprise service providers.
These partnerships bolster the service offerings, allowing Connectivity IT Services to deliver cutting-edge solutions that cater to a diverse range of IT needs.
Connectivity IT Service's commitment to innovation, coupled with strategic alliances, positions it as a driving force in enabling businesses to harness the full potential of IT and stride confidently into the future.
Jobs By Location
Bangalore
Ahmedabad
Hyderabad
Mumbai
Kolkata
Chennai
Delhi
Gurgaon
Pune
Noida
Others also searched for
Job & career videos Subscribe
