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Social Media Specialist Jobs in Bangalore - PhonePe

Social Media Specialist
PhonePe
Any Graduate
Social Media Specialist Jobs in Bangalore - PhonePe
Last Date 29 Oct 2019
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PhonePe - Job Details

Date of posting: 30 Aug 19
Social Media Specialist

Requirements:

  • Excellent communication skills and fluency in English.
  • Demonstrable social networking experience and social analytics tools knowledge
  • Proven working experience in social media or related fields (added advantage)
  • Positive attitude, detail and customer oriented with good multitasking and organisational ability
  • You must be a social media software whiz kid. We need you to listen in - monitor social media conversations – and tell us what’s going on
  • To keep abreast of the latest trends in social media and advice the marketing lead on their pros and cons. Be the first mover
  • In depth knowledge of all social media channels
  • Ability to work independently and make decisions with little or no guidance
  • A can- do attitude
  • Minimum 1 of year experience handling customer escalations on social media platforms.

Key Responsibilities:

  • Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs
  • Compose responses independently and in accordance with processes guidelines
  • Provide professional yet personalized experience on all interactions with the customers on Social Platforms
  • Should be an expert in leading Social Practices
  • Lead and leverage Social Media to meet the brand & customers objectives, should be an expert in Social innovation, social media measurement / analytics, expertise in social media ads is quintessential
  • Excellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearly to external customers and internal stakeholders
  • Perform post resolution follow-ups to help requests / to follow up on cases till closure flawlessly
  • Ability to work independently and make decisions with little or no guidance
  • Handle high anxiety customers with a composed attitude
  • Should be willing to work for the customer without having constraints to timings/shifts
  • Should be flexible in learning different processes and be cross-skilled
  • Make improvement suggestions on products and services from customer feedback for better service delivery

Qualifications: 

  • Bachelor’s degree in Marketing, Communications, Journalism or Public Relations preferred but not mandate
  • Expert in written and verbal communication in English. Should have excellent knowledge on content writing in blogs, Social Media posts etc..

Job location : Bangalore

Job Summary

Job Type : Full Time
Job Category : IT/Software
Hiring Process : Face to Face Interview
Who can apply : Freshers

About PhonePe

PhonePe is a brand owned by Phonepe Private Limited (Formerly known as FX Mart Pvt Ltd) . It is licensed by the Reserve Bank of India for issuance and operation of a Semi Closed Prepaid Payment system.
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PhonePe recruiting Social Media Specialist candidates nearby Bangalore.PhonePe vacancies for Social Media Specialist is recruited through Written-test, Face to Face Interview etc.
PhonePe Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Bangalore can apply for Social Media Specialist position in PhonePe. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the PhonePe recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of PhonePe and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of PhonePe and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in PhonePe and near your city and get a secured career.