Steward / Hospitality Jobs - Mumbai

Waiter / Waitress

The Chocolate Room

0 Years

8000 - 10000 Monthly

Expired

Posted: 26 Sep 16

Job Description

Greets guests and presents them with the menu.
Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the customer and also try to upsell.
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Performing basic cleaning tasks as needed or directed by Manager.
Filling in for absent staff as needed
Punch the order on the POS machine and make sure to enter the special requirements made by the customer while ordering the food. Eg: No Ice, less sugar, Jain preparation etc.
Communicate to the customer and provide assistance with their queries.
Co - ordinate with the Housekeeping, kitchen staff, brewmasters to ensure smooth operation and guest satisfaction.
Server food and beverage to the customer as per the course of order.
Observes customers and ensure their satisfaction with the food and service.
Promptly respond to customer with any additional request.
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
desserts and drinks, removing courses, replenishing utensils, refilling glasses.
Prepare mixed drinks for service to your customers table.
Adhere to grooming and appearance standards consistently.
Understands and can communicate products and services available at the cafe.
Must have some familiarity with basic cooking skills.
Assist housekeepers with stocking and maintaining the cafe par stock levels and side stations.
Help other areas of the cafe such as answering telephones and completing financial transactions.
Print closing report and drop the cash with the accounts department.
Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
Close the shift on the POS termial.

Job Particulars

Role steward hospitality

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id235552

Job Category Others

Locality Address Ghatkopar East

State Maharashtra

Country India

About Company

The Chocolate Room India Pvt. Ltd started operating since October 2007. it is an Australian concept. Today we are spread across the Country with more than 180+ Outlets and more outlets coming Soon, So far we covered 15 states, 45 cities across pan India. In addition we got a Times Of India-Times Food Award in the category of Best Desserts for the year of 2009 & 2011.Also in 2012, We are ranked among the Top 100 Franchise Opportunities, recently we got Cafe Franchisor of the year 2015 award.
The response to the chocolate room cafe concept has been overwhelming – our customers love the total experience. We want to became a No.1 Chocolate cafe in India.

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