Support Coordinator Jobs in Chennai - Yennes
Job Description
Dear Candidate
we are looking for someone who is having experience in the tally for the support role
we are looking for someone who is having experience in the tally for the support role
- Interface with customers via inbound or outbound calls or via Remote (Internet) for the purpose of resolving routine customer issues with products or service.
- Speak to customers in a courteous, friendly, and professional manner using agreed-upon procedures/script. Listen attentively to customer needs and concerns and provide the apt solution on the product.
- Clarify customer requirements; probe and confirm understanding of requirements or problem.
- Confirm customer understanding of the solution provided and give additional customer education as needed.
- Training on new features/product as and when required over remote logins.
- Communicate effectively with individuals/team members of the support centre to ensure high quality and timely expedition of customer requests.
- Updation of daily calls and the status of the calls handled with the team managers.
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id866308
Job Category Others
Locality Address Adyar , Guindy , Mylapore , Saidapet , Thiruvanmiyur
State Tamil Nadu
Country India
About Company
YENNES Infotec (P) Limited with its Head Office (HO) at Chennai and Branches at Coimbatore, Madurai, Puducherry, Salem, Tirunelveli, Trichy and Tirupur is currently a 5 star certified Solutions and Services Partner of Tally, India’s leading business management software company. YENNES has expertise around all Tally products and has been selling, implementing, customizing and supporting customers all over India for more than 2 decades.
As a 5 Star certified Solutions and Services Partner of Tally, YENNES is best placed to help customers design, implement, integrate and support Tally while providing business specific customization. The collaboration between Tally and YENNES ensures the customer gets the best out of Tally.
As a 5 Star certified Solutions and Services Partner of Tally, YENNES is best placed to help customers design, implement, integrate and support Tally while providing business specific customization. The collaboration between Tally and YENNES ensures the customer gets the best out of Tally.
Jobs By Location
Chennai
Kolkata
Mumbai
Noida
Gurgaon
Pune
Bangalore
Ahmedabad
Delhi
Hyderabad
Others also searched for
Job & career videos Subscribe
