Support Engineers Jobs in Noida - Xavient Digital
Job Description
Support Engineers
Total vacancies: 15
Expert In: LAN/WAN,Routing & Switching
Experience Required: 1-3 Yrs
Qualification: B.E./B.Tech
Location: Noida, India
Description: Role : Resolving network issues of Enterprise customers Certifications Required : CCNA, CCNP Domain : Routing & Switching
Essential Skills:-
- Should have experience in LAN/WAN architecture/design: LAN configuration- Vlans, Trunks, Ether-channels STP, SPAN, RSPAN, inter VLAN routing.
- Experience in Advanced LAN switching concepts- CEF, QoS AT, Concepts (catalyst switches)
- Should be able to rout Protocols RIP, OSPF, EIGRP, BGP. TCP/IP, ATM, Frame
- Basic understanding of MPLS, LDP, TDP, MPLS L2/L3 VPNs
- Core Knowledge of TCP/IP, DHCP, SMTP, TELNET, SSH, PORT Numbers
- Willing to work in fixed Night Shifts
- Should have excellent communication (written & verbal) skills.
Job Responsibilities :
- Should be able to troubleshoot Level 1/2 network issues of enterprise customers in the US/CAN region
- Accomplishes to meet all the defined metrics & SLA
- Establishes an effective engagement with customer in both written & verbal communication & ensure Customer Satisfaction
- Prior troubleshooting experience is an added advantage
- Prior experience of Voice based technical support can be considered
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id677098
Job Category IT/Software
Locality Address
State Uttar Pradesh
Country India
About Company
Formerly known as Xavient Information Systems Inc. founded in 2002, Xavient Digital – powered by TELUS International is a US-based provider of digital IT solutions and software services. Headquartered in California, the company has offices throughout the United States and an international network of delivery centers, primarily in India and Canada. Xavient Digital leverages its global footprint to deploy the best talent, time to market and cost optimization benefits for its customers. Xavient’s core competencies are in digital transformation stacks and full lifecycle IT services across Telecom, Media, BFSI and Consumer Technology verticals.
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