Support Escalation Engineer
Bangalore, Karnataka, India
Job number791603
Requirements:
• 3+ years of technical customer support experience
• 3+ years of technical experience in three or more of the following:
o Cloud Core Platform (Compute, Storage)
o Familiarity with Security and OS Internals concepts (Linux and/or Windows )
o Understanding of Virtualization concepts and virtual system administration
o Managing HPC clusters on-premises or on Cloud
• In-depth knowledge of TCP/IP networking and related protocol, InfiniBand.
• Programing skills in scripting languages like python, bash, ruby.
• Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions