Support Executive Jobs in Thiruvananthapuram - Nexlark
Support Executive
Nexlark
0 Years 
10000 - 15000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 13 Apr 21
Job Description
Candidates should be having good English communication and writing skills. Will be responsible for handling our client's various eCommerce platforms.
NIGHT SHIFT : Mon - Thu : 6:30pm - 3:30am Fri : 6:30pm - 10:30 pm (Sat -Sun -OFF)
- Should have strong writing skills, including drafting emails to customers and also writing content for products on various eCommerce platforms.
- Proactively research and find content relevant to process needs.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Ensure customer satisfaction and provide professional customer support.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1180996
Job Category Diploma , Tech Support
Locality Address Muttada
State Kerala
Country India
About Company
Nexlark
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