System Analyst Jobs Opening in Vattara Solutions Private Limited at Vellore

System Analyst
Job Description
Job Overview:
We are looking for a System Analyst to guide and help customers of our digital application. You will be responsible for addressing user inquiries, troubleshooting technical issues, and providing guidance on how to use the platforms efficiently. Your goal is to ensure customer satisfaction and contribute to an excellent user experience.
Employment: Full time
Job Location: Vellore
Work Mode: Work From Office
Shift: 6 Working days with Rotational shifts.
Education: Any Degree
Job Description:
Issue Escalation: Collaborate with the team to escalate and resolve complex issues.
Feedback Collection: Gather customer feedback and report regarding issues or improvement suggestions to the product team.
Documentation: Maintain records of customer service KPI, interactions, common issues, and solutions in a database.
Proactive Outreach: Reach out to users to provide updates on new features, offers, and service changes.
Requirements:
Must be good at typing and multitasking
Need good temperament for handling difficult customers
Good Interactive skills with good phone etiquette is a must.
Direct Walk-in:
Walk - in Time: 11 AM – 1 PM & 2 PM – 5 PM
Walk - in Date: Monday to Friday
Note: Bring you Resume, ID Proof (original and Xerox) , Educational & Transfer certificate (Mandatory)
Interested candidates share your resume to us
More information about this System Analyst Job
Please go through the below FAQs to get all answers related to the given System Analyst job
- What are the job requirements to apply for this System Analyst job position?
- Ans: A candidate must have a minimum of fresher as an System Analyst
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, CS, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 Monthly. The Salary will depend on the interview. This System Analyst is a Full Time in Vellore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This System Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the System Analyst position?
- Ans: There are immediate 1 job openings for System Analyst in our Organisation.