Team Leader Jobs in Noida - Mayur technosoft pvt. ltd.
Job Description
- Coaching, inspiring and motivating a lead generation team (executives/TL).
- Ensuring the team meets the daily lead generation target.
- Team development, and performance management.
- A good understanding of the market dynamics in the respective sector.
- Developing strategies to guarantee success and growth.
- Developing and maintaining relationships within team.
- Disciplined use of CDMS system, communication and customer management.
- Handling customer complaints and enquiries.
9. Monitoring random calls for quality assurance.
- Forecasting and analyzing sales data.
- Regular reporting of KPIs to ASM/Head.
- Keeping to targets and managing KPIs.
- Telesales team handling experience at least 1-2 years
- Excellent verbal and written communication skills
- Ability to prioritize and handle multiple tasks at any given time.
Job Particulars
About Company
Mayur Technosoft Inc. has been offering its services since 2012. With its delivery centers located in the U.S., U.K., and India, the company caters the businesses from across the globe. Being one of its kind service providers with BPO solutions and digital marketing under one roof, we offer services with unmatched quality.
The company possesses some renowned names as a part of its clientele, including Shopclues, Cross Roads, Campus Shoes, jindagilive, Startup Arena, Storypedia, iYogi, Aegis, Funitureinfashion, Advance Hydro, etc.
We believe in staying updated as per the industry standards by upgrading the processes and hiring adept individuals on a regular basis. The continuous training of employees and stringent quality checks also acts as differentiators when it comes to digital marketing and BPO services providers.