Tech Support Executive Jobs in Noida - Login4ITES Network

Tech Support Executive

Login4ITES Network

0 Years

7000 - 20000 Monthly

Expired

Posted: 21 Aug 18

Job Description

We Login4ITES Network, Looking For Those Candidate who can work as a Technical Support Executive/Manager.

With Job Responsibility In Call Handling and Work on Computer.
Skills Technical Support Executive Required:-

Technical support engineers must be able to communicate technical issues to colleagues and customers with a variety of backgrounds, which means they need to be able to explain the issues and fixes in a way that is equally understood by the tech guru and the tech-challenged user.
They also need to be good listeners, carefully listening to the user’s concern, and solving his or her problem.
Command of the English language, Communication, Confidence delivering training sessions, interpersonal, Provide product knowledge, guidance, and support to internal teams.
Flexibility is essential to tech support engineer jobs. Typically, they have to work days, nights, or even weekends. Being open to a flexible schedule might help you land a job.
Able to work independently, Manage time efficiently, Prioritization, Quickly learn new technologies, Team player, Virtual working capabilities, Willingness to explore new technologies, Yearning to learn more about computers, communications systems, and technology.
Patience: Often, tech support engineers have to deal with frustrated and impatient clients.
They need to be able to listen patiently to each client’s concerns, and calmly help solve the problem.
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
Attention to detail, High level of concentration and commitment, Interact with a wide range of customers and technical issues, Listening, Maintain customer relationships, Outstanding customer service.
Problem-solving is what the good tech support engineer excels in.
He or she has to carefully listen to the user’s concerns, figure out exactly what the problem is, and come up with a plan for resolving the issue. This often involves creative problem-solving strategies.
Attention to detail, Dedication to problem-solving, Notice problems from a systemic perspective, Sharp troubleshooting and analytical abilities, X-ray vision recognizing below-surface problems, Zealous approach to problem-solving and customer service.
Hard skills are, of course, critical to technical support engineer jobs. Typically, IT support engineers need at least an associate’s degree in computer science or a related field. Depending on the company and the specific job, you will need experience working with various software and hardware, web-based applications, and more.
Basic scripting and programming experience, extensive PC experience, Familiarity with support ticket, call center, and knowledge-based systems, General knowledge of industry principles, Java and JavaScript, Linux/Unix experience, Maintain technical data reports, Microsoft SQL server, OSX, Programming, Project management, Read and analyze application logs, Scripting, Server administration, Technical, Thorough knowledge of Windows environment, Working knowledge of SQL (MySQL).

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id464825

Job Category Diploma , BSc/BCA/BBM , Tech Support

SkillsComputer Operater

Locality Address Noida-Others

State Uttar Pradesh

Country India

About Company

We are an IT company Working From Past 18 Years In India And From Past 9 Years In Delhi.
We are specialized in our IT Services Like Website Designing And Development, Digital Marketing Solutions and all other online/offline promotion activities.

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