Tech Support Executive Job in Pragyaware Infromatics Pvt Ltd at Srinagar-Others, Srinagar

Job Title: Technical Support ExecutiveLocation: Jammu & Kashmir (J&K)Project Type: Government ProjectExperience: 1–2 YearsSalary: ₹1.80 LPA – ₹2.40 LPA______________Job DescriptionWe are looking for a Technical Support Executive to join our Government Project in Jammu & Kashmir. The ideal candidate will be responsible for providing technical assistance, resolving system-related issues, and ensuring smooth IT operations at the project site.______________Key Responsibilities• Provide technical support for website, and network-related issues• Troubleshoot system, application, and connectivity problems• Handle end-user support (onsite/remote) and resolve tickets within defined timelines• Coordinate with central IT teams and vendors for issue resolution• Maintain system documentation, logs, and incident reports• Ensure compliance with government IT standards and security protocols• Support day-to-day operations at the project location______________Required Skills & Qualifications (1–2 Years Experience)Technical Skills• Basic knowledge of Windows OS (installation, configuration, troubleshooting)• Understanding of computer hardware (CPU, RAM, HDD/SSD, printers, scanners)• Basic networking concepts (LAN, WAN, IP, DNS, routers, switches)• Experience in IT support / helpdesk / desktop support roles• Familiarity with remote support tools and ticketing systems• Basic understanding of websites, hosting, and CMS (preferred)• Good communication skills for official email and call support• Familiarity with MS Office & email drafting• Ability to work in a structured government/official environmentSoft Skills• Good communication skills • Strong problem-solving and analytical ability• Customer-oriented mindset with patience and professionalism• Ability to work independently at project sites• Willingness to travel within J&K if required______________Educational Qualification• Bachelor’s degree in IT, Computer Science, or related field• Relevant technical certifications will be an added advantage______________Compensation & Benefits• Salary: ₹1.80 LPA – ₹2.40 LPA (based on experience & skills)• Opportunity to work on a Government Project• Stable work environment and learning exposure in public-sector IT systems
More information about this Tech Support Executive Job

Please go through the below FAQs to get all answers related to the given Tech Support Executive job

1. What are the job requirements to apply for this Tech Support Executive job position?
   
   • Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Tech Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, MCA
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Tech Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Tech Support Executive position?
   
   • Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.