Tech Support Jobs in Bangalore - NIIT
Job Description
- Resolve customer queries, ensuring that a high standard of customer service is maintained.
- Place outbound calls to customers when required in line with Client / Company guidelines.
- Resolve customer queries that a high standard of customer service is maintained.
- Contribute to the team through open and regular communication with peers/ supervisors.
- Work productively whilst maintaining exceptional call/data quality standards in line with targets
- Adhere to all company or departmental policies and procedures (personnel and operational)
- Maintain regular and punctual attendance in line with company policies and procedures
- Minimize customer complaints and escalations by providing exceptional service and call control.
- Salary: INR 1,75,000 - 2,50,000 P.A. 27 thousand incentives + two way transport
- Industry:BPO / Call Centre / ITES
- Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
- Role Category:Voice
- Role:Associate/Senior Associate -(Technical)
- Employment Type:Permanent Job, Full Time
- Keyskills:customer service voice process customer support outbound calling customer complaints data quality international biotechnical support
- 0 to 1 year of experience can apply
- Any Under-graduate with minimum 6 months of BPO experience can apply.
- Good customer service skill with the neutral accent.
- Able to work on a flexible basis as determined by the business needs.
- Both side transport is available.
- Education-UG:B.Com - Commerce, B.Sc - Any Specialization, B.A - Any Specialization, B.Arch - Architecture, B.B.A / B.M.S - Management, B.Des. - Any Specialization, B.Ed - Education, B.El.Ed - Any Specialization, B.P.Ed - Any Specialization, B.Pharma - Pharmacy, B.U.M.S - Any Specialization, BCA - Computers, BDS - Dentistry, BFA - Any Specialization, BHM - Hotel Management
- PG:Other, Post Graduation Not Required
- Doctorate:Doctorate Not Required
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id459396
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
NIIT Ltd
NIIT Limited is an Indian Multinational company that offers learning management and training delivery solutions to corporations, institutions and individuals. It has three main lines of business worldwide: Corporate Learning Group (CLG), Skills and Careers Group (SNC), and School Learning Group (SLG).In 2006, the IT services business of NIIT was demerged into a separately listed company NIIT Technologies.[5] NIIT Limited now focuses on Corporate Training, Vocational Training for Services Sectors and Education and Training in Schools. NIIT Limited owns 23.98% of NIIT Technologies.[
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