Tech support team leader Jobs in Mumbai - Se media online
Job Description
- Assists with school software inventory process to create proposals for site licenses and establish a plan for more effective utilization for the purpose of actively working to build healthy partnerships throughout the district to better serve our customers in meeting their business objectives.
- Attends various district meetings for the purpose of communication and/or gathering information for the purpose of actively working to build healthy partnerships throughout the district to better serve our customers in meeting their business objectives.
- Collaborates with IT department, district personnel, and vendors for the purpose of meeting end-user needs with the best possible solutions according to district standards for the purpose of actively working to build healthy partnerships throughout the district to better serve our customers in meeting their business objectives.
- Configures, installs, troubleshoots, and maintains software and hardware in a networked environment; performs on-site repairs of technology equipment or arranges for repairs for the purpose of providing exceptional customer service that exceeds their expectations.
- Facilitates IT committees and works with user groups to solve problems for the purpose of actively working to build healthy partnerships throughout the district to better serve our customers in meeting their business objectives.
- Participates as a district resource in large scale project implementations in providing technical support and other duties as assigned for the purpose of implementing key initiatives associated with the district’s strategic Technology Blueprint.
- Plans, coordinates, and manages the daily schedule for technical support team assigned to his/her region for the purpose of actively working to create a Division of Information Services based on best practice to effectively accomplish the division’s and district’s strategic goals and objectives.
- Plans, coordinates, assures progress, and provides documentation on new installation and/or major enhancement projects; works with users and project team to resolve problems and to meet concerns for the purpose of implementing key initiatives associated with the district’s strategic Technology Blueprint.
- Provides leadership, guidance, training, and workflow coordination for technical staff on new installation and enhancement projects; serves as mentor to less experienced technical employees for the purpose of actively working to create a Division of Information Services based on best practices to effectively accomplish the division and district’s strategic goals and objectives.
- Provides on-site support to school and staff and other network and computing responsibilities and serves as a resource on the level three help desk as needed for the purpose of providing exceptional customer service that exceeds their expectations.
- Technical Support Team Lead Printed: 3/5/2010 Page 1 Researches resource and methods (e.g. journals, literature, vendor information, software updates) for the purpose of evaluating and maintaining current working knowledge of new and emerging technologies as well as district/state/federal rules, regulations, and policies for the purpose of architecting, delivering and maintaining a reliable and stable technology infrastructure appropriate to support the core instructional mission of the district.
- Responds to building requests for the purpose of problem solving, new technology inquiries, technical support, and training for the purpose of providing exceptional customer service that exceeds their expectations
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id274459
Job Category BSc/BCA/BBM , Others
Locality Address Alibaug , Andheri East , Andheri West , Bandra East , Bandra West , Bhandup , Bhayandar , Borivali East , Borivali West , Breach Candy , Byculla , Chandivali , Charni Road , Chembur , Chowpatty , Churchgate , Dadar East , Dadar West , Dahisar , Dombivali , Ghatkopar East , Ghatkopar West , Girgaum , Gorai , Goregaon East , Goregaon West , Grant Road , Jogeshwari , Juhu , Kalbadevi , Kalwa , Kalyan , Kandivali East , Kandivali West , Kemps Corner , Khar , Khopat , Kurla , Lower Parel , Mahabaleshwar , Mahakali , Mahim , Malabar Hill , Malad East , Malad West , Manpada , Marol , Marve , Matheran , Matunga, Mira Road , Mulund East , Mulund West , Naupada , Panch Pakhadi , Parel , Powai , Prabhadevi , Sakinaka , Santacruz East , Santacruz West , Seawoods , Sion , Tardeo , Thane, Ulhasnagar , Vasai , Vashi , Vikhroli , Vile Parle East , Vile Parle West , Wadala , Worli , Mumbai-Others
State Maharashtra
Country India
About Company
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