Technical Business Management Jobs Opening in Madman Technologies at Delhi
Job Description
Selected intern's day-to-day responsibilities include:
1. Satisfy customers' expectations and company SLAs, and provide effective leadership to technical support teams
2. Take the required steps to meet service KPIs such as response time, uptime, and first-time-fix ratio, among others
3. Monitor and take the required steps to reduce service costs and increase service profitability
4. Plan/schedule technical staff training to improve their skill sets and support the new product line
5. Plan/promote an initiative to increase service productivity
6. Work on getting ready for a new product launch (training, support structure)
7. Allocate technical staff resources more efficiently
8. Follow up with engineers on client problems until they are resolved
9. Ensure that the engineers are always cognizant of company compliance
10. Work on other duties that management may assign from time to time
1. Satisfy customers' expectations and company SLAs, and provide effective leadership to technical support teams
2. Take the required steps to meet service KPIs such as response time, uptime, and first-time-fix ratio, among others
3. Monitor and take the required steps to reduce service costs and increase service profitability
4. Plan/schedule technical staff training to improve their skill sets and support the new product line
5. Plan/promote an initiative to increase service productivity
6. Work on getting ready for a new product launch (training, support structure)
7. Allocate technical staff resources more efficiently
8. Follow up with engineers on client problems until they are resolved
9. Ensure that the engineers are always cognizant of company compliance
10. Work on other duties that management may assign from time to time
Skill(s) required
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 10th May'22 and 14th Jun'22
3. are available for duration of 3 months
4. have relevant skills and interests
Perks
Job Particulars
Role management trainee
Education Diploma, B.Com, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1479320
Job Category Diploma , BSc/BCA/BBM , Management
Locality Address
State Delhi
Country India
About Company
Added is the product of extensive research in the field of professional services. Our team, comprising of seasoned industry experts along with new talent, identified some major issues with the existing technological landscape. Skyrocketing costs, deplorable compromise with service standards, and a disquieting gap in vendor-customer communication formed only the tip of the iceberg. The key area of concern was the fact that customers no longer had a reliable and trustworthy figure in the industry. And, this is where our story began.
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