ad

Technical Customer Support Executive Jobs in Noida - MTalkz Mobility Pvt. Ltd.

Technical Customer Support Executive
MTalkz Mobility Pvt. Ltd.
Noida(Sector 15, Noida )
0 Years
18000 - 20000 Monthly
MTalkz Mobility Pvt. Ltd.
Last Date 07 Feb 2022
Apply Now

MTalkz Mobility Pvt. Ltd. - Job Details

Date of posting: 09 Dec 21

We are looking for a passionate Technical Support Executive (Telecommunications)for our company based at Noida

                      

Responsibilities:

·       Setting up the account for customers

·       Identifying and assessing a customer’s needs to ensure they are satisfied

·       Dealing with customer complaints

·       Speaking with customers via email, live chat or on the phone

·       Keeping detailed records of customer interactions and being in charge of customer account details

·       Following your company’s communication procedures and policies

·       Utilising technology to handle a high volume of calls

·       Oversee and coordinate telecommunications activities

·       Evaluate systems performance level and improve capabilities as needed

·       Monitor and test APPLICATION systems and FUNCTIONALITY and troubleshoot problems


Requirements

·       The ability to prioritise and multitask, with excellent time management skills.

·       Strong interpersonal skills including active listening.

·       The capacity to remain calm under intense pressure

·       Being patient and attentive.

·       Excellent organisational skills.

·       Good team working skills.

·       Familiarity with CRM systems and practices.

·       Well-presented, tactful, and polite.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers
Country : India

About MTalkz Mobility Pvt. Ltd.

 

MTalkz Mobility Services (P) Ltd. a mobile, and marketing technology company experienced in mobile marketing, customer experience, mobility CRM, analytics-driven .Omni-channel communication platforms. We at mTalkz, empower enterprises and brands to use mobile technology to transform their business at all stages of the customer lifecycle - from acquisition to retention. Our secure and scalable platforms allow marketers, technology, and customer services teams to execute highly personalized, engaging mobile marketing and customer experience programs across multiple channels including SMS, Whatsapp, Voice, Push, Email

Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Care Executive
B.Com, BBA/BBM, BCA, BEd, BSc...
Customer Support Service
B.Com, BA, M.Com, MA, BBA/BBM...
Patent associate
BE/B.Tech
Technical Support Engineer
BE/B.Tech(CSE, IT), BSc(CS, IT, Engg.)

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

MTalkz Mobility Pvt. Ltd. recruiting Technical Customer Support Executive candidates nearby Noida(Sector 15, Noida ).MTalkz Mobility Pvt. Ltd. vacancies for Technical Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
MTalkz Mobility Pvt. Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with BCA, MCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida(Sector 15, Noida ) can apply for Technical Customer Support Executive position in MTalkz Mobility Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the MTalkz Mobility Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of MTalkz Mobility Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of MTalkz Mobility Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in MTalkz Mobility Pvt. Ltd. and near your city and get a secured career.