Technical Specialist - Office 365 Jobs in Gurgaon - Softline Group
Job Description
Description
THE MAIN PURPOSE OF THIS JOB:
Delivery Specialist will work in a service delivery role for customers managing the design and delivery of Cloud and/or Mobility solutions. Must have strong IT infrastructure and enterprise architecture knowledge, and must be skillful in developing enterprise-level software and infrastructure solutions.
This role is highly customer-focused, requires the ability and willingness to travel, and to be able to work in a growing organization.
Skills And Experience Required For This Role –
THE MAIN PURPOSE OF THIS JOB:
Delivery Specialist will work in a service delivery role for customers managing the design and delivery of Cloud and/or Mobility solutions. Must have strong IT infrastructure and enterprise architecture knowledge, and must be skillful in developing enterprise-level software and infrastructure solutions.
This role is highly customer-focused, requires the ability and willingness to travel, and to be able to work in a growing organization.
Skills And Experience Required For This Role –
- Strong knowledge on Microsoft cloud products and technology (Office 365)
- Strong knowledge on Microsoft On-premises products and technologies (Windows Server, Hyper-V, Active Directory, DNS, DHCP, PKI, Clusters, etc)
- Knowledge on Exchange Server, Skype for Business Server, System Center, SQL Server will be additional advantage..
- Microsoft Certification is expected for this position.
- Communicates effectively verbally including excellent presentation skills, communicates clearly in writing; strong relationship building skills
KEY RESPONSIBILITY AREAS –- Must have worked on delivery projects for Microsoft cloud products and technology (Office 365, Azure, etc)
- Initiating the design, development and implementation of service levels required to increase customer satisfaction and resolve business process issues for the identified accounts.
- Managing projects on Microsoft On-premises products and technologies (Windows Server, Hyper-V, Active Directory, DNS, DHCP, PKI, Clusters, etc)
- Knowledges on Exchange Server, Skype for Business Server, System Center, SQL Server will be additional advantage
- Co-ordinate with customers for better understanding of solution deployment.
- Adhere to processes and procedures laid down by the organization with respect to Service Delivery / Project Delivery
- Ensures the success of deployments to customer, managing the planning and execution of contractual obligations
- May be involved to provide input to develop solution offerings to meet business requirements
- Participate in the architecture for client solutions and assist with client proposals and engage in project planning and solutions for the client
- Working with pre-sales team to build a roadmap for every project.
Job Particulars
Education BE/B.Tech, Other Course
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1063115
Job Category Tech Support
Locality Address
State Haryana
Country India
About Company
Softline Group
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