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Technical Support Analyst/Sr.Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

featured-job FEATURED JOB

Technical Support Analyst/Sr.Technical Support Associate

Black And White Business Solutions
experience-icon 0 Years
salary-icon 15000 - 25000 Monthly
Expired

Posted: 16 Jul 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non Voice )

Note : Candidates from Bangalore Location can only Apply
Freshers only Voice openings / Experienced Voice and Non voice openings available Immediate joiners are preferred
International and Domestic Process

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.
ONE DAY INTERVIEW PROCESS

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : upto 4.5lpa.  
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO / QA

Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting / QA

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.

Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S***

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1258103
Job Category Tech Support
Locality Address Bellandur , Bommanahalli, Hebbal , Marathahalli , Whitefield
Country India

About Company

Black And White Business Solutions
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