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Technical Support Associate Jobs in Bangalore - Convergys

Technical Support Associate
Convergys
Convergys
Last Date 29 May 2018
This Job is Expired

Convergys - Job Details

Date of posting: 23 May 18
  • Document trouble shooting steps clearly
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem
  • Confirm customer understanding of the solution and provide additional customer education as needed
  • Prepare complete and accurate work and update customer file
  • Maintain broad knowledge of client products and services
  • Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Diploma,BSc/BCA/BBM
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About Convergys

Convergys is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They have approximately 130,000 employees across 33 countries
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Convergys recruiting Technical Support Associate candidates nearby Bangalore.Convergys vacancies for Technical Support Associate is recruited through Written-test, Face to Face Interview etc.
Convergys Company recruits a lot of candidates every year based on the skills Voice Support. The candidates with BVSc, BBA/BBM, BDS, BCA, BSW, 12th Pass (HSE), BSc, B.Arch, Diploma, B.Pharm, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Technical Support Associate position in Convergys. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Convergys recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Convergys and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Convergys and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Convergys and near your city and get a secured career.