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Technical Support Associate Jobs in Hyderabad - Eurasian Software Solutions Pvt. Ltd.

Technical Support Associate
Eurasian Software Solutions Pvt. Ltd.
Hyderabad(Hitech City )
ME/M.Tech(CSE, IT), MCA, BE/B.Tech(CSE, IT)
10000 - 25000 Monthly
Technical Support Associate Jobs in Hyderabad - Eurasian Software Solutions Pvt. Ltd.
Last Date 22 Mar 2021
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Eurasian Software Solutions Pvt. Ltd. - Job Details

Date of posting: 21 Jan 21

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and help our customers install applications and programs. Technical Support Engineer responsibilities include developing product software, resolving issues and provide immediate support to your customers. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems and functional problems. Interested Candidates can mail CV to archana.hr at the rate eurasiansoft.com. The interview process will be via online mode. Initially, we will provide the Work From Home option to the shortlisted candidates.


Roles & responsibilities:

The work will be part of Incident management and developing product software along with responsibilities are: 

· Customers issues or questions to be quickly understand the root of the problems and solving it, response to tickets within a timeline

· Communicate with clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue

· Diagnose and troubleshoot technical issues, including account setup, remote installation of applications and software configuration for the ticket assigned

· Co-ordinate and communicate with the Netherlands support team

· Daily handover of pending cases of previous and next shift colleagues

· Co-ordinate with development team while internal technical issues

 

Requirements:

1. Excellent problem-solving and communication skills

2. Fluent speaking in English

3. Specific skills – any programming language

4. Freshers - B.Tech / B.E/ M.Tech/ MCA 2016-2020 pass outs

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Who can apply : Freshers

About Eurasian Software Solutions Pvt. Ltd.

Eurasian Software Solutions Pvt. Ltd.

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Eurasian Software Solutions Pvt. Ltd. recruiting Technical Support Associate candidates nearby Hyderabad(Hitech City ).Eurasian Software Solutions Pvt. Ltd. vacancies for Technical Support Associate is recruited through Written-test, Face to Face Interview etc.
Eurasian Software Solutions Pvt. Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with ME/M.Tech(CSE, IT), MCA, BE/B.Tech(CSE, IT) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Hitech City ) can apply for Technical Support Associate position in Eurasian Software Solutions Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Eurasian Software Solutions Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Eurasian Software Solutions Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Eurasian Software Solutions Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Eurasian Software Solutions Pvt. Ltd. and near your city and get a secured career.