Technical Support / Customer support Jobs in Bangalore - Black And White Business Solutions

Technical Support / Customer support
Black And White Business Solutions
Bangalore(Bannerghatta Road , Bellandur , Commercial Street , CV Raman Nagar , Whitefield )
Any Graduate
0 Years
15000 - 30000 Monthly
Black And White Business Solutions
Last Date 27 Oct 2021
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Black And White Business Solutions - Job Details

Date of posting: 28 Aug 21
Huge Openings with TOP BPO MNC's - Technical Support / Customer support (International Voice and Non Voice )

Freshers only Voice openings / Experienced Voice and Non voice openings available Immediate joiners are preferred

Note : Candidates from Bangalore location only can apply

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US 

Sal : upto 4.5lpa 

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO

Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.

Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Karnataka
Country : India

About Black And White Business Solutions

Black And White Business Solutions
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Black And White Business Solutions recruiting Technical Support / Customer support candidates nearby Bangalore(Bannerghatta Road , Bellandur , Commercial Street , CV Raman Nagar , Whitefield ).Black And White Business Solutions vacancies for Technical Support / Customer support is recruited through Written-test, Face to Face Interview etc.
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