Technical Support Engineer Jobs in Bangalore - BankBuddy
Job Description
Job Location: Whitefield, Bangalore
Designation: Technical Support Engineer
Key Responsibilities:
· Identify and tackle end user issues by interfacing with the Support and Development teams
- Attend all client L1 issues and calls and closure within the assigned service parameters of the response time by proper allocation of time to achieve customer satisfaction.
- Have complete ownership of the service delivery process for the assigned customer base.
· Serve as the first point of contact for customers seeking technical assistance
· Work closely with the support and delivery team to resolve the issues and close the tickets.
Requirements:
· BE preferably in computer science.
· 0-2 yrs experience in similar capacity.
- Excellent communication skills, including proficiency in spoken and written English.
- Customer-oriented.
- Demonstrated sense of responsibility and problem-solving skills
- Documentation skills as per the requirement.
Job Particulars
Education MCA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1052611
Job Category Tech Support
Locality Address Whitefield
State Karnataka
Country India
About Company
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