Technical Support Engineer Jobs in Bangalore - Basidia Learning Private Limited
Technical Support Engineer
Basidia Learning Private Limited
0 Years
Not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 30 Sep 21
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1320047
Job Category Diploma , Tech Support
Locality Address Jayanagar
State Karnataka
Country India
About Company
Basidia Learning Private Limited
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