Technical Support Engineer Jobs in Bangalore,Chennai,Noida - MGPL

Technical Support Engineer
Bangalore(Banaswadi ), Chennai(Chetpet ), Noida(Noida-Others)
2015 - 2021
0 to 3+ Years
18500 - 22000 Monthly
Last Date 26 Jan 2022
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MGPL - Job Details

Date of posting: 27 Nov 21

Technical Parameters:-

 To provide world-class service to all small business customers in a customer-centric environment.

  • Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support.
  • Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and also deals with Installation, Configuration, Maintenance, and Troubleshooting.
  • Job roles involve the support of products on Windows Server, UNIX, Mainframe, Share Point, and Active Directory.
  • Good knowledge in the Installation of hardware & Software.
  • Work on Client Servers like Windows, Linux, UNIX
  • Work on various Software-Applications
  • Ability to troubleshoot common PC issues (Optional)
  • Antivirus monitoring
  • Assisting customers with inquiries while providing consultative support and recommendations.
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact
  • Resolution and Customer Satisfaction Rating.

Parameter for Communication (English)

  • Candidates should be comfortable in speaking English.
  • Fluent in English communication

Candidates will be deployed in HCL, after evaluating the performance during FREE induction training program.

 Other Conditions

  • CTC 2.2 L take home for the first 6 months (on Smartbrains Engineers & Technologist Payroll) hence after that 2.7 L CTC (on HCL payroll).
  • Free transport within the range of 20Km.
  • B.TECH (All stream) /MCA/BCA) candidates with 60% through-out in academics.
  • Designation Network (Analyst-DC-Ops).
  • Pure Tech/Software profile.
  • Location Noida
  • Free Induction Training 45 days
  •  No stipend/Salary during training.

Twice evaluation/test shall be conducted during training; candidates need to clear the evaluation as per our partners HTD parameters to finally join/on-board the organisation.

Job Summary

Job Type : Full Time
Job Category : Core Technical
Hiring Process : Telephonic Interview
Who can apply : Freshers and Experienced (0 to 3+ Years )
Country : India

About MGPL

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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MGPL recruiting Technical Support Engineer Experienced(0 to 3+ Years) candidates candidates nearby Bangalore(Banaswadi ), Chennai(Chetpet ), Noida(Noida-Others).MGPL vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
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