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Technical Support Engineer Jobs in Bangalore,Chennai,Noida - MGPL

featured-job FEATURED JOB

Technical Support Engineer

MGPL
experience-icon 0 to 3+ Years
salary-icon 18500 - 22000 Monthly
Expired

Posted: 27 Nov 21

Job Description

Technical Parameters:-

 To provide world-class service to all small business customers in a customer-centric environment.

  • Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support.
  • Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and also deals with Installation, Configuration, Maintenance, and Troubleshooting.
  • Job roles involve the support of products on Windows Server, UNIX, Mainframe, Share Point, and Active Directory.
  • Good knowledge in the Installation of hardware & Software.
  • Work on Client Servers like Windows, Linux, UNIX
  • Work on various Software-Applications
  • Ability to troubleshoot common PC issues (Optional)
  • Antivirus monitoring
  • Assisting customers with inquiries while providing consultative support and recommendations.
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact
  • Resolution and Customer Satisfaction Rating.

Parameter for Communication (English)

  • Candidates should be comfortable in speaking English.
  • Fluent in English communication

Candidates will be deployed in HCL, after evaluating the performance during FREE induction training program.

 Other Conditions

  • CTC 2.2 L take home for the first 6 months (on Smartbrains Engineers & Technologist Payroll) hence after that 2.7 L CTC (on HCL payroll).
  • Free transport within the range of 20Km.
  • B.TECH (All stream) /MCA/BCA) candidates with 60% through-out in academics.
  • Designation Network (Analyst-DC-Ops).
  • Pure Tech/Software profile.
  • Location Noida
  • Free Induction Training 45 days
  •  No stipend/Salary during training.

Twice evaluation/test shall be conducted during training; candidates need to clear the evaluation as per our partners HTD parameters to finally join/on-board the organisation.

Job Particulars

Education BCA, BE/B.Tech, MCA
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1358286
Job Category Core Technical
Locality Address Banaswadi , Chetpet , Noida-Others
Country India

About Company

WE ARE INTO STAFFING AND SOFTWARE DEVELOPMENT
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