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Technical Support Engineer Jobs in Pune - ActioHX Solutions Pvt. Ltd.

Technical Support Engineer

ActioHX Solutions Pvt. Ltd.
experience-icon 0 Years
salary-icon 12000 - 14000 Monthly
qualification-icon Diploma(Computer Science & Engineering), BCA, BE/B.Tech(Computer Science & Engineering (CSE)), MCA, 12th Pass (HSE)
Expired

Posted: 05 Apr 22

Job Description

Designation: Technical Support Engineer


Please find below JD for your reference:

  • Comprehend & audit tech support activities pertaining to computer hardware warranty parts dispatches.
  • Provide L1 support to team members for tech support case log audits through email & chat.
  • Reviewing web-based dispatch Orders & processing as per set guidelines.
  • Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.
  • Validating troubleshooting & correctness of the orders.
  • Experience in ticketing tools & Experience/ Willing to work in providing online support.

Note :

1) The position is for Nightshift.

2) Person should be able to join on an immediate basis.

3) Work from Office.


No.of Posts: 10

Pay Scale: Rs.12000-14000

Job Particulars

Education Diploma(Computer Science & Engineering), BCA, BE/B.Tech(Computer Science & Engineering (CSE)), MCA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1462232
Locality Address Baner
Country India

About Company

Entercoms rebrands its service business to ActioHX as the company continues expanding its focus on the Human Experience (HX).


ActioHX, provides actionable HX insights and services to assist companies to enhance their customers support experience, driving greater client retention and new client growth.

The company's vision is driven by human centricity, the idea that people are much more than statistics or data. As companies continue to focus on digital transformation, customers still want to be treated like humans, not statistics. Organizations that elevate the human experience will create more meaningful connections, loyalty, and growth.

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