Technical Support Engineer Jobs in Pune - Sunoray Solutions Pvt Ltd
Job Description
Job Description for Support Executive/Engineer:
- Strong
Communication & Documentation Skills
- Firm grasp of how the web works, networking, and
software product.
- Taking ownership of technical issues, and
working with our Development team to resolve more advanced issues when
necessary
- Resolving escalated customer complaints
- Documenting troubleshooting and problem
resolution steps
- Participation in providing training to customers
as required
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id275672
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
|
“Sunoray Solutions, is an innovative product company with cloud based, Software as a Service [SaaS] based products. Our current products include Tentacle – a full function call center in an app and Megha- a virtual receptionist on the cloud. We have a pan India customer base with plans to grow internationally within the next 2 years. We currently have offices in Pune, Mumbai and Delhi and will soon be spreading to other cities in India. The management team in Sunoray has been in the IT business for over 40 years and have built several highly successful IT businesses in the past |
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