Technical Support Engineer Jobs in Visakhapatnam - Think3D

Technical Support Engineer
BE/B.Tech(Mechanical Engineering)
Technical Support Engineer Jobs in Visakhapatnam - Think3D
Last Date 24 Dec 2018

Think3D - Job Details

Date of posting: 25 Oct 18
 Technical Support Executive
  • Provided technical support to both in-house staff and user departments for all network applications.
  • Traveled to customer locations to diagnose and resolve hardware issues.
  • Devised technology-based solutions to meet a range of operational needs.
  • Collaborated with stakeholders to address technical issues and develop effective resolutions.
  • Ensured the immediate resolution of issues so that all project deliverable were met key milestones as defined by stakeholders.
  • Traveled to client sites and answered questions via phone and email so that issues were remedied in a timely manner.
  • Effectively handled the communications between in-house support team, clients, and stakeholders.
  • Testing and fixing the Faulty 3D printers
  • Logging and keeping records of customer/employee queries
  • Analyzing call logs to spot common trends and underlying problems
  • Updating self-help documents so customers/employees can try to fix problems themselves
  • Working with Sales executive to visit customers/employees if the problem is more serious
  • Working with the customers/employees to identify 3D printer
  • Providing after sales services for the FDM,SLA,DLP 3D printers and scanners pan India level
  • Performing  Quality check for the new printers and 3D scanners
  • Performing Installation of 3D printers and scanners
  • Interacting with the customers in providing the solution for printing
Skill Set:
  • Qualification – B.Tech Mechanical
  • Have excellent command on spoken English
  • Good communication skills and pleasing approach towards customers.
  • Should have excellent listening skills
  • Professional and strong work ethic

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About Think3D

Introduction: think3D is India’s largest platform for 3D printing applications and services with its presence across various cities in India. . think3D primarily comprises for four sections – (a) News Portal – Covering all the latest 3D printing news; (b) Online Store – For selling 3D printers, filaments and spare parts; (c) Print of Demand – For customers who want a 3D prototype of their designs; (d) Training Platform – To provide training on 3D printing technologies.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Think3D recruiting Technical Support Engineer candidates nearby Visakhapatnam.Think3D vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Think3D Company recruits a lot of candidates every year based on the skills Customer Relationship. The candidates with BE/B.Tech(Mechanical Engineering) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Visakhapatnam can apply for Technical Support Engineer position in Think3D. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Think3D recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Think3D and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Think3D and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Think3D and near your city and get a secured career.