Technical support Executive Jobs in Chandigarh - PixInfotech
Job Description
Job Description
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more.
- Follow standard processes and procedures.
- Identify and escalate priority issues per Client specifications.
- Redirect problems to appropriate resource.
- Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
- Organize ideas and communicate oral messages appropriate to listeners and situations.
Job Qualifications
- Effective English oral communication skills.
- Excellent, analytical, listening and organizational skills.
- Excellent customer service skills and great enthusiasm for helping customers.
- Must be able to adhere to schedule changes based on department and/or business.
- Must be an energetic self-starter with the ability to work both independently and within a team.
- Candidates who are Fresher /Recent graduates/Candidates with backlogs or relevant experience can apply.
Job Particulars
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id357551
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Chandigarh
Country India
About Company
We are new yet experienced, budding yet competitive and fast paced organization adapting with emerging technologies and carving its own niche in the market. Pix Infotech was formed with a vision to be a leader in IT and later in BPO/ITES industry by providing best quality services in the market.
Pix Infotech has been pioneer in providing web development services to international clients. With Quality in mind and DNA we are offering B2B and B2C outsourcing services to various industries. With our team of experts, we ensure that no stone is unturned when it comes to providing best quality services for your business.
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